Customer Support Specialist

Date of Posting: 2023-05-23 00:00:00 +0000 UTC

We are looking for a dedicated Customer Support Specialist to provide robust support via chat, phone, email, or through our dedicated helpdesk, ensuring our customers receive the assistance they need, when they need it.

  • Excellent communication skills
  • Experience in a customer support role
  • Ability to work in a fast-paced environment
  • Knowledge of customer support software and tools
  • Experience with CRM systems
  • Ability to handle difficult customers
  • Strong problem-solving skills
  • Ability to work in a team and independently
  • Experience with live chat support
  • Understanding of customer support metrics
  • Ability to learn and adapt to new technologies